Frequently Asked Questions | Dr. Tex Lawn & Pest
Backyard with red fencing and mowed lawn in Austin, TX.

Frequently Asked Questions

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Get Answers to Some of the Most Common Questions About Our Lawn Care & Pest Control Services

Our lawn care and pest control experts are here to help you understand our process and procedures.

We understand lawn care and pest control can be complex. Our lawn care and pest control services rely on attention to detail that we have become the experts in over the years serving our customers in Austin, Texas and nearby areas. Read some of the most frequently asked questions about our services to get answers on how we care for your property throughout the year. If you still have more questions, or you'd like a quote for your property, give us a call at (512) 717-5071 and our professionals will be happy to assist you.

Do I need to sign a contract with Dr. Tex Lawn & Pest?

Absolutely not! We don’t believe in constrictive, one-year contracts or other agreements that make customers feel trapped or uncomfortable. Dr. Tex is a continuous lawn service, which means we will return to your property every year until you tell us to stop! You can skip treatments or even stop all service with just a simple phone call.

Do I need to be home during lawn care service?

Dr. Tex Lawn & Pest provides flexible services that work around your schedule. We can send you an email or leave an invoice and watering instructions at your door once the job is finished, and you can review everything once you return home. When you set up your account, you can provide us with any necessary details, such as gate codes, keys, guard dogs, or any other important information we should be aware of.

Do I need to water in your treatment?

If it doesn’t rain within three days of your treatment, you should water your lawn. This will ensure that you get full results from the fertilizers and pre-emergent weed control that was applied. If you would like to keep your lawn at its best, make sure you continue to water it on at least a weekly basis if we don’t receive adequate rainfall!

Is it okay if it rains after a treatment?

The great thing about rain is that it can only benefit treatments of pre-emergent herbicide and fertilizer. However, if there is a relentless downpour that leads to minimal flooding or pooling, some product may be swept away. Even in these cases, which are rare, another treatment is likely not needed, but do call us after about 10 days if you don’t see good results. After waiting 7 to 14 days, you can call Dr Tex Lawn & Pest if your weeds have still not died. Our team will quickly come out and provide post-emergent treatment or fertilizer if needed, completely free of charge!

Can I pay for services with checks or credit cards?

We are here to make the process as simple and convenient as possible. That is why we offer online bill paying through credit or debit cards. If you have any further questions, feel free to call us about our billing services. You can also save 4% if you choose to prepay for your annual services in advance.

Are any of your lawn treatments harmful of pets or children?

While pesticides will always pose some risk, the best way to ensure your family, children, and pets can enjoy your beautiful lawn is to have the professionals take care of it. When we treat your lawn, we make sure no risks are taken when it comes to pesticide concentration and storage. We make sure that treatment is applied as recommended, keeping your entire family and loved ones safe from harm. Our team uses these products on nearly a daily basis, giving us the insight and skill to ensure pesticides are handled correctly and minimal risk is taken.

In most cases, pets can return to your lawn as soon as the liquid treatment has dried. This can take around an hour, causing minimal disruption to your life. For dry fertilizer and spot treatments, you and your pets can even stay out on the lawn during application if you choose.

Do I have to contact you every spring to re-sign up?

No, Dr. Tex Lawn & Pest is a continuous service, so we’­ll continue to come out from season to season until you tell us otherwise. Your lawn has continual year-round needs, and many treatments need to be applied at specific times of the season to properly work. The first treatment in early spring especially needs to be applied on a timely basis, so we’­ll be out then to annually begin with this. You may stop service at any time, or even skip treatments if needed, but please call us to inform us of that.


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